Dear iYatri, :

Many, many thanks iYatri!
Thanks a million for my iYatri Win!
(At first, I saw this as an April Fools Day prank)
I have never in my life won anything. Everything that I have, has been by from hard work; so many, many, many thanks again.

Sincerely,
Yvonne Coore-Johnson

Mr. Nikolas, iYatri, Senior Travel Consultant went above and beyond by ensuring that I purchased a very lower flight cost for round trip ticket from Dallas Fort Worth to Moline Illinois... Mr. Nikolas arranged wheel chair service, premiere seating, ensured that I received an additional 50% air miles...Wow that is awesome!!!

I will like to commend Mr. Savio for the great service he provided me when I call tp cancel a ticket reservation. He was very professional in handling my request and was very patient and willing to help me. During our conversation he was always very polite. Its people like him that makes a difference and represents the company very well. I wish Mr Savio a lot success.

Today, I booked two trips w/ Alessandro from your Company. He is astute, knowledgeable and customer oriented; a real asset to farebuzz.com.

I want you to know that Senon has done a great job for booking my international flight. He sure is an asset to your company.

Warren has been a wonderful encouragement and support for me each time I spoke with him. He is very professional and yet quite understanding and sensitive of my situation. He has been extremely patient and helpful both times we spoke. I did not feel rushed or insignificant in any way. It is very refreshing to speak with someone who is sincerely concerned about finding the best resolution to a clients concern. When I am ready to book my reservations again, I will definitely call Warren. Thank you for the service you provide and for the opportunity to speak with dedicated and professional people.

Called your toll-free number. Ashton answered. Not only did he find me a flight, but one that was $100 cheaper, with a better schedule for my elderly husband, with only 1-connection! Ashton was charming, efficient and very patient. Please give him our thanks. He made a stressful experience very easy. I wish there were more people like him at the end of an airline-reservations phone.

Hi Don, I just wanted to let you know that I am extremely happy with your services. One of you agents worked tirelessly for almost 4 days to get a great multi-destination business class ticket for my clients for later this year. Just wanted to let you know how easy it is to work with your staff and give a big shout out to Karry at X14561.

Dear Andrew, I hope that this email finds you well! I am writing to express my appreciation for the way in which a difficult situation was handled with a former client of mine by Clive. Clive was very attentive and he listened to the entire story, using great customer service skills, interpersonal communication skills, concern, discernment and logic. I feel that it is necessary to point this out because, we are all working in the customer service industry and it can be difficult at times to have patience and when I see someone who delivers great customer service I believe that it should be recognized. I felt very supported in explaining the entire situation and was satisfied that logic and fairness was used in the outcome. I love using Farebuzz because as a new and independent travel consultant Farebuzz has shown me great support, allowed me to learn more about this business and is always only a phone call away and sometimes they even call me with information! I even noticed that there are pretty short wait times on the phones as compared with other suppliers.

Dear Ashton, I just wanted to let you know what a fantastic job that your agent, Ashton, did with helping me find the best trip and rate. I have never used a service like yours before, but I can assure you, I will again! He went over and above to make me feel like he had my best interest at heart!